Susan Ferugio Marketing

About

I work with mission-driven organizations to operationalize strategic plans.

I develop efficient and clear processes based on actual goals and realilistic capacity. That means clear processes for how work gets done, simple tools so information doesn't live in one person's head, and a structure the existing team can actually sustain.

With a career spent operationalizing marketing strategy for nonprofits, B2B, and B2C organizations, I've delivered measurable gains in retention and revenue. If your plan is solid but nothing's moving, that's usually the missing piece.